Outage in Twilio

MMS Delivery Delays Affecting a Subset of Short Code Senders and Carriers

Resolved Minor

July 29, 2025 - Started 9 months ago - Lasted about 3 hours
Official incident page

Incident Report

We're currently receiving timeouts from Vibes when sending MMS requests, which could result in delays or failures delivering outbound MMS messages via that provider.

Components affected

Twilio MMS

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 07/29/2025 10:55PM

We are no longer experiencing MMS delivery delays affecting a subset of short code senders and carriers. This incident has been resolved.

MONITORING 9 months ago - at 07/29/2025 08:59PM

We are observing recovery in MMS delivery delays affecting a subset of short code senders and carriers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 9 months ago - at 07/29/2025 07:59PM

We are noticing MMS delivery delays affecting a subset of short code senders and carriers. Our engineering team are actively investigating the issue. We will provide an update in 1 hour or as soon as more information becomes available.

INVESTIGATING 9 months ago - at 07/29/2025 07:53PM

We're currently receiving timeouts from Vibes when sending MMS requests, which could result in delays or failures delivering outbound MMS messages via that provider.

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