Outage in Twilio

SMS Delivery Failures To AmericaNet Network In Brazil

Minor
August 04, 2025 - Started about 5 hours ago
Official incident page

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Outage Details

We are experiencing SMS delivery failures to AmericaNet Network In Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America
Latest Updates ( sorted recent to last )
MONITORING about 2 hours ago - at 08/04/2025 08:42PM

We are observing recovery with SMS delivery failures to AmericaNet Network In Brazil. We will continue to monitor the issue to assure a full recovery, and provide another update in 2 hours.

INVESTIGATING about 4 hours ago - at 08/04/2025 06:41PM

We are experiencing SMS delivery failures to AmericaNet Network In Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 5 hours ago - at 08/04/2025 05:41PM

We are experiencing SMS delivery failures to AmericaNet Network In Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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