Outage in Twilio
Call Quality Issues to a Subset of Twilio United Kingdom Phone Numbers
Resolved MinorIncident Report
We are observing Missing RTP streams /Silent Calls from subset of Twilio UK phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Voice, EuropeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/06/2025 11:36PM
The issue causing missing audio and silent calls to a subset of Twilio UK phone numbers has been resolved, and the service is functioning normally at this time.
MONITORING
8 months ago - at 08/06/2025 09:36PM
We have started seeing recovery from missing audio and silent calls to a subset of Twilio UK phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
8 months ago - at 08/06/2025 07:37PM
We continue to investigate the issue causing missing audio and silent calls to a subset of Twilio UK phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
8 months ago - at 08/06/2025 06:35PM
We are observing Missing RTP streams /Silent Calls from subset of Twilio UK phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
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