Call Quality Issues to a Subset of Twilio United Kingdom Phone Numbers

The issue causing missing audio and silent calls to a subset of Twilio UK phone numbers has been resolved, and the service is functioning normally at this time.

We have started seeing recovery from missing audio and silent calls to a subset of Twilio UK phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

We continue to investigate the issue causing missing audio and silent calls to a subset of Twilio UK phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

We are observing Missing RTP streams /Silent Calls from subset of Twilio UK phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.