Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Twilio

Conversations API in IE1 Region Failing With 5xx Errors

Resolved Minor
August 11, 2025 - Started 8 months ago - Lasted about 13 hours
Official incident page

Incident Report

Customers of Conversations API in the IE1 region may experience intermittent HTTP 500 error responses from the REST API. The engineering team is actively investigating and will provide an update as soon as possible. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Conversations

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial
  • No credit card
  • 14-day trial
  • 2-minute setup
IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/12/2025 12:09AM

Customers of the Conversations API in the IE1 region are no longer experiencing intermittent HTTP 500 error responses from the REST API and Conversations API is operating normally at this time.

MONITORING 8 months ago - at 08/11/2025 11:46PM

Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 08/11/2025 05:59PM

Customers of the Conversations API in the IE1 region may continue to experience intermittent HTTP 500 error responses from the REST API. The engineering team is actively investigating the issue and working to resolve it. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 08/11/2025 01:34PM

Customers of the Conversations API in the IE1 region may continue to experience intermittent HTTP 500 error responses from the REST API. The engineering team is actively investigating the issue and working to resolve it. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 08/11/2025 11:39AM

Customers of the Conversations API in the IE1 region may continue to experience intermittent HTTP 500 error responses from the REST API. The engineering team is actively investigating the issue and working to resolve it. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 08/11/2025 10:55AM

We are continuing to investigate this issue.

INVESTIGATING 8 months ago - at 08/11/2025 10:44AM

Customers of Conversations API in the IE1 region may experience intermittent HTTP 500 error responses from the REST API. The engineering team is actively investigating and will provide an update as soon as possible. We will provide another update in 1 hour or as soon as more information becomes available.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook