Outage in Twilio

SMS Delivery Delays and Failures to K-Cell in Kazakhstan

Resolved Minor
August 12, 2025 - Started 1 day ago - Lasted about 19 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays and failures to K-Cell in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Europe
Latest Updates ( sorted recent to last )
RESOLVED about 18 hours ago - at 08/12/2025 09:05PM

We are no longer experiencing SMS delivery delays and failures to K-Cell in Kazakhstan. This incident has been resolved.

MONITORING about 20 hours ago - at 08/12/2025 07:18PM

We are observing recovery in SMS delivery delays and failures to K-Cell in Kazakhstan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 23 hours ago - at 08/12/2025 04:05PM

We continue experiencing SMS delivery delays and failures to K-Cell in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 08/12/2025 08:32AM

We continue experiencing SMS delivery delays and failures to K-Cell in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 08/12/2025 04:42AM

We are experiencing SMS delivery delays and failures to K-Cell in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 08/12/2025 02:44AM

We are experiencing SMS delivery delays and failures to K-Cell in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 08/12/2025 01:47AM

We are experiencing SMS delivery delays and failures to K-Cell in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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