Outage in Twilio

MMS Delivery Failures to T-Mobile in United States of America

Resolved Minor

August 13, 2025 - Started 8 months ago - Lasted about 9 hours
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with MMS Delivery Failures to T-Mobile in United States of America. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Components affected

Twilio MMS Short Code, North America

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 08/14/2025 12:41PM

We are no longer experiencing MMS delivery failures sending to T-Mobile in United States of America. This incident has been resolved.

INVESTIGATING 8 months ago - at 08/14/2025 07:52AM

We are experiencing MMS delivery failures sending to T-Mobile in United States of America. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 5 hours or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 08/14/2025 04:52AM

We are experiencing MMS delivery failures sending to T-Mobile in United States of America. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 08/14/2025 04:03AM

Upon further investigation, we have confirmed that MMS Long Code - North America is not affected by the ongoing incident. We are actively investigating the MMS delivery failures sending to T-Mobile in United States of America and will provide another update as soon as possible.

INVESTIGATING 8 months ago - at 08/14/2025 03:50AM

We are experiencing MMS delivery failures sending to T-Mobile in United States of America. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 08/14/2025 03:41AM

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