Outage in Twilio

SMS Delivery Delays to Dish Network in United States of America via Subset of Short-Codes

Resolved Minor
August 14, 2025 - Started 1 day ago - Lasted about 6 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays to Dish network in United States of America via a subset of short-codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS Short Code, North America
Latest Updates ( sorted recent to last )
RESOLVED about 21 hours ago - at 08/15/2025 01:39AM

We are no longer experiencing SMS delivery delays when sending messages to Dish Network. This incident has been resolved.

MONITORING about 23 hours ago - at 08/14/2025 11:43PM

We are observing recovery in SMS delivery delays to Dish network in United States of America via a subset of short-codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 24 hours ago - at 08/14/2025 10:49PM

We are continuing to experience SMS delivery delays to Dish network in United States of America via a subset of short-codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 08/14/2025 08:49PM

We are continuing to experience SMS delivery delays to Dish network in United States of America via a subset of short-codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 08/14/2025 07:45PM

We are experiencing SMS delivery delays to Dish network in United States of America via a subset of short-codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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