Outage in Twilio

SMS Delivery Delays To and From Multiple Networks In Argentina via a Subset of Shortcodes

Resolved Minor

August 18, 2025 - Started 8 months ago - Lasted about 10 hours
Official incident page

Incident Report

Our monitoring systems have detected a potential issue delivery delays in Argentina. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Components affected

Twilio SMS, Latin America

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 08/19/2025 12:10AM

We are no longer experiencing SMS delivery delays when sending messages to various networks In Argentina via a subset of short codes. This incident has been resolved.

MONITORING 8 months ago - at 08/18/2025 09:54PM

We are observing recovery in SMS delivery delays when sending messages to various networks In Argentina via a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 08/18/2025 06:31PM

We are continuing to experience SMS delivery delays to and from multiple networks In Argentina via a subset Of shortcodes. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 08/18/2025 04:50PM

We are continuing to experience SMS delivery delays to and from multiple networks In Argentina via a subset Of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 08/18/2025 03:25PM

We are continuing to experience SMS delivery delays to multiple networks In Argentina via a subset Of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 08/18/2025 02:36PM

We are experiencing SMS delivery delays to multiple networks In Argentina via a subset Of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 08/18/2025 02:23PM

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