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Outage in Twilio

SMS Delivery Delays to TeleMob Network in Burkina Faso

Resolved Minor
August 18, 2025 - Started 8 months ago - Lasted about 7 hours
Official incident page

Incident Report

Our monitoring systems have detected a potential issue SMS delays in Burkina Faso. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS, Middle East & Africa

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/19/2025 02:06AM

We are no longer experiencing SMS delivery delays when sending messages to TeleMob Network in Burkina Faso. This incident has been resolved.

MONITORING 8 months ago - at 08/19/2025 12:18AM

We continue to observe recovery in SMS delivery delays when sending messages to TeleMob Network in Burkina Faso. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING 8 months ago - at 08/18/2025 10:16PM

We are observing recovery in SMS delivery delays when sending messages to TeleMob Network in Burkina Faso. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 08/18/2025 08:16PM

We are continuing to experience SMS delivery delays when sending messages to TeleMob Network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 08/18/2025 07:10PM

We are experiencing SMS delivery delays when sending messages to TeleMob Network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 08/18/2025 07:02PM

Our monitoring systems have detected a potential issue SMS delays in Burkina Faso. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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