Outage in Twilio
SMS Delivery Delays to Surf Telecom in Brazil
Resolved MinorIncident Report
We are experiencing SMS delivery delays when sending messages to Surf Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/21/2025 04:42AM
We are no longer experiencing delivery report delays when sending messages to Surf Telecom in Brazil. This incident has been resolved.
MONITORING
8 months ago - at 08/21/2025 04:07AM
We continue observing recovery in SMS delivery delays when sending messages to Surf Telecom in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
MONITORING
8 months ago - at 08/21/2025 02:07AM
We continue observing recovery in SMS delivery delays when sending messages to Surf Telecom in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
MONITORING
8 months ago - at 08/20/2025 10:17PM
We continue observing recovery in SMS delivery delays when sending messages to Surf Telecom in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
MONITORING
8 months ago - at 08/20/2025 08:17PM
We are observing recovery in SMS delivery delays when sending messages to Surf Telecom in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
8 months ago - at 08/20/2025 08:14PM
We are still experiencing SMS delivery delays when sending messages to Surf Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
INVESTIGATING
8 months ago - at 08/20/2025 04:13AM
We are still experiencing SMS delivery delays when sending messages to Surf Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
INVESTIGATING
8 months ago - at 08/19/2025 08:19PM
We are still experiencing SMS delivery delays when sending messages to Surf Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
INVESTIGATING
8 months ago - at 08/19/2025 04:23PM
We continue experiencing SMS delivery delays when sending messages to Surf Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
INVESTIGATING
8 months ago - at 08/19/2025 02:27PM
We continue experiencing SMS delivery delays when sending messages to Surf Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
8 months ago - at 08/19/2025 01:29PM
We are experiencing SMS delivery delays when sending messages to Surf Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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