Outage in Twilio

SMS Delivery Failures to CNT Carrier in Ecuador

Minor
August 19, 2025 - Started about 3 hours ago
Official incident page

Need to monitor Twilio outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Twilio, and never miss an outage again.
Start Free Trial

Outage Details

Our monitoring systems have detected a potential issue with SMS. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS, Latin America
Latest Updates ( sorted recent to last )
INVESTIGATING about 2 hours ago - at 08/19/2025 06:47PM

We continue experiencing SMS delivery failures sending to CNT network in Ecuador. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 3 hours ago - at 08/19/2025 05:58PM

We are experiencing SMS delivery failures sending to CNT network in Ecuador. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 60 minutes or as soon as more information becomes available.

INVESTIGATING about 3 hours ago - at 08/19/2025 05:50PM

Our monitoring systems have detected a potential issue with SMS. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Latest Twilio outages

Single Send API endpoint returning 404 "resource not found" - about 4 hours ago
SMS Delivery Failures to Multiple Networks in Multiple Countries - about 5 hours ago
SMS Delivery Delays to Surf Telecom in Brazil - about 7 hours ago
SMS Delivery Delays and Failures to Telekom Srbija in Serbia - about 11 hours ago
SMS Delivery Failures To A Subset of Portugal Twilio Phone Numbers - about 14 hours ago

Track All Vendor Statuses & Outages Instantly

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook