Outage in Twilio

SMS Delivery Failures to Syriatel in Syria

Minor
August 21, 2025 - Started about 5 hours ago
Official incident page

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Outage Details

We are experiencing SMS delivery failures sending to Syriatel in Syria. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & Africa Twilio SMS
Latest Updates ( sorted recent to last )
INVESTIGATING about 3 hours ago - at 08/21/2025 06:32AM

We are still experiencing SMS delivery failures sending to Syriatel in Syria. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 5 hours ago - at 08/21/2025 04:39AM

We are still experiencing SMS delivery failures sending to Syriatel in Syria. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 5 hours ago - at 08/21/2025 03:45AM

We are experiencing SMS delivery failures sending to Syriatel in Syria. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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