Outage in Twilio

SMS Delivery Delays and Failures to Airtel in Tanzania, United Republic of 640-05

Resolved Minor
August 22, 2025 - Started 3 days ago - Lasted about 16 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to Airtel in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 Hour or as soon as more information becomes available.
Components affected
Twilio SMS, Europe
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 08/22/2025 04:55PM

We are no longer experiencing SMS delivery delays when sending messages to Airtel in Tanzania. This incident has been resolved.

MONITORING 2 days ago - at 08/22/2025 03:01PM

We are still monitoring the recovery of SMS delivery delays when sending messages to Airtel in Tanzania. Our engineers are working with our carrier partner to ensure this is fully resolved. We will provide another update in 2 Hours or as soon as more information becomes available.

MONITORING 2 days ago - at 08/22/2025 12:57PM

We are monitoring the recovery of SMS delivery delays when sending messages to Airtel in Tanzania. Our engineers are working with our carrier partner to ensure this is fully resolved. We will provide another update in 2 Hours or as soon as more information becomes available.

INVESTIGATING 2 days ago - at 08/22/2025 12:01PM

We are continuing to experience SMS delivery delays when sending messages to Airtel in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 Hour or as soon as more information becomes available.

MONITORING 2 days ago - at 08/22/2025 10:05AM

We are continuing to monitor the recovery of SMS delivery delays when sending messages to Airtel in Tanzania. Our engineers are working with our carrier partner to ensure this is fully resolved. We will provide another update in 2 Hours or as soon as more information becomes available.

MONITORING 2 days ago - at 08/22/2025 08:13AM

We are monitoring the recovery of SMS delivery delays when sending messages to Airtel in Tanzania. Our engineers are working with our carrier partner to ensure this is fully resolved. We will provide another update in 2 Hours or as soon as more information becomes available.

INVESTIGATING 3 days ago - at 08/22/2025 02:22AM

We are experiencing SMS delivery delays when sending messages to Airtel in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 Hours or as soon as more information becomes available.

INVESTIGATING 3 days ago - at 08/22/2025 02:22AM

We are experiencing SMS delivery delays when sending messages to Airtel in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 Hours or as soon as more information becomes available.

INVESTIGATING 3 days ago - at 08/22/2025 01:21AM

We are experiencing SMS delivery delays when sending messages to Airtel in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 Hour or as soon as more information becomes available.

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