Outage in Twilio

SMS Delivery Delays and Failures to Ncell Network in Nepal

Resolved Minor

August 23, 2025 - Started 8 months ago - Lasted 1 day
Official incident page

Incident Report

We are experiencing SMS delivery delays and failures when sending messages to Ncell network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio SMS, APAC

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial

No credit card
14-day trial
2-minute setup

Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 08/24/2025 06:51PM

We are no longer experiencing SMS delivery delays and failures when sending messages to Ncell network in Nepal. This incident has been resolved.

MONITORING 8 months ago - at 08/24/2025 04:51PM

We are observing recovery in SMS delivery delays and failures when sending messages to Ncell network in Nepal. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING 8 months ago - at 08/24/2025 02:51PM

INVESTIGATING 8 months ago - at 08/24/2025 12:36AM

We continue to experience SMS delivery delays and failures when sending messages to Ncell network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 08/23/2025 04:40PM

We continue to experience SMS delivery delays and failures when sending messages to Ncell network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 08/23/2025 12:38PM

We continue to experience SMS delivery delays and failures when sending messages to Ncell network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 08/23/2025 10:39AM

We continue to experience SMS delivery delays and failures when sending messages to Ncell network in Nepal. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 08/23/2025 09:39AM

Latest Twilio outages

RCS Messages and Receipts are delayed on AT&T Network - about 14 hours ago

SMS and MMS Delivery Delays and Failures Between Twilio and AT&T in United States - about 15 hours ago

SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in Germany - 1 day ago

Voice Call Failures from Subscribers to Twilio Philippines Phone Numbers - 1 day ago

SMS and MMS Delivery Receipt Delays from Twilio to Verizon United States - 1 day ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook