Outage in Twilio

SMS Delivery Failures To K-Cell Network In Kazakhstan

Resolved Minor

August 25, 2025 - Started 8 months ago - Lasted about 8 hours
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with SMS delivery failures To K-Cell Network in Kazakhstan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Components affected

Twilio SMS, Middle East & Africa

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 08/26/2025 06:55AM

We are no longer experiencing SMS delivery failures to K-Cell Network in Kazakhstan. This incident has been resolved.

MONITORING 8 months ago - at 08/26/2025 04:55AM

We are observing recovery in SMS delivery failures To K-Cell Network in Kazakhstan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 08/26/2025 01:53AM

We are still experiencing SMS delivery failures to K-Cell Network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 08/25/2025 11:51PM

We are still experiencing SMS delivery failures to K-Cell Network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 08/25/2025 10:54PM

We are experiencing SMS delivery failures to K-Cell Network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 08/25/2025 10:52PM

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