Outage in Twilio

SMS Delivery Delays to the MTN Network in Ghana

Resolved Minor
August 26, 2025 - Started about 1 month ago - Lasted about 11 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue associated to SMS Delivery Delays to the MTN Network In Ghana. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS, Middle East & Africa
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 08/27/2025 12:05AM

We are no longer experiencing SMS delivery delays when sending messages to MTN Network In Ghana. This incident has been resolved.

MONITORING about 1 month ago - at 08/26/2025 09:45PM

We are observing recovery in SMS delivery delays when sending messages to MTN Network in Ghana. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 08/26/2025 08:42PM

We continue to experience SMS delivery delays when sending messages to the MTN Network in Ghana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 08/26/2025 04:25PM

We continue to experience SMS delivery delays when sending messages to the MTN Network in Ghana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 08/26/2025 02:31PM

We continue to experience SMS delivery delays when sending messages to the MTN Network in Ghana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 08/26/2025 01:39PM

We are experiencing SMS delivery delays when sending messages to the MTN Network in Ghana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 08/26/2025 01:30PM

Our monitoring systems have detected a potential issue associated to SMS Delivery Delays to the MTN Network In Ghana. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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