Outage in Twilio

AccSec API Errors Towards Vodafone UK

Resolved Minor
August 28, 2025 - Started about 11 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

We are experiencing API Errors Towards Vodafone UK. Our engineers are working with our carrier partner to resolve the issue. We expect to provide as soon as more information becomes available.
Components affected
Twilio Lookup Identity Match Twilio Lookup SIM Swap Twilio Legacy Identity MatchAndAttributes
Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 08/28/2025 03:22PM

API Errors Towards Vodafone UK has been resolved and AccSec Lookup Identity Match, Lookup SIM Swap and Legacy Identity MatchAndAttributes are operating normally at this time.

MONITORING about 10 hours ago - at 08/28/2025 02:25PM

We are monitoring partial recovery on the issue impacting API Errors Towards Vodafone UK in IE1. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 11 hours ago - at 08/28/2025 01:31PM

We are experiencing API Errors Towards Vodafone UK. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 11 hours ago - at 08/28/2025 01:23PM

We are experiencing API Errors Towards Vodafone UK. Our engineers are working with our carrier partner to resolve the issue. We expect to provide as soon as more information becomes available.

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