Outage in Twilio
MMS Delivery Delays and Failures to Multiple Networks in the USA for a Subset of Short Codes
Resolved MinorIncident Report
Our monitoring systems have detected a potential issue of increased latency and timeouts on MMS Sent to Kaleyra. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio MMS Short Code, North AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/03/2025 01:09AM
We are no longer experiencing MMS delivery delays when sending messages to multiple networks in the USA for a subset of short codes. This incident has been resolved.
MONITORING
8 months ago - at 09/02/2025 11:10PM
We are observing successful MMS delivery when sending messages to multiple networks in the USA for a subset of short codes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
8 months ago - at 09/02/2025 10:08PM
We are experiencing MMS delivery delays and have identified failures when sending messages to multiple networks in the USA for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
8 months ago - at 09/02/2025 09:56PM
We are experiencing MMS delivery delays when sending messages to multiple networks in the USA for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
8 months ago - at 09/02/2025 09:49PM
Our monitoring systems have detected a potential issue of increased latency and timeouts on MMS Sent to Kaleyra. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
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