Outage in Twilio

Outbound Call Failures From a Subset of Twilio's Phone Numbers to Netherlands.

Minor
September 04, 2025 - Started about 8 hours ago
Official incident page

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Outage Details

We are investigating outbound call failures from a subset of Twilio's Phone Numbers to KPN Netherlands. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Voice, Europe
Latest Updates ( sorted recent to last )
INVESTIGATING about 1 hour ago - at 09/04/2025 08:12PM

We are still investigating outbound call failures from a subset of Twilio's Phone Numbers to KPN Netherlands. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING about 5 hours ago - at 09/04/2025 04:13PM

We are investigating outbound call failures from a subset of Twilio's Phone Numbers to KPN Netherlands. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 7 hours ago - at 09/04/2025 02:19PM

We are investigating outbound call failures from a subset of Twilio's Phone Numbers to KPN Netherlands. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 8 hours ago - at 09/04/2025 01:20PM

We are investigating outbound call failures from a subset of Twilio's Phone Numbers to KPN Netherlands. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 1 hour or as soon as more information becomes available.

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