Outage in Twilio

SMS Delivery Delays from Long Codes to Bouygues Telecom in France

Resolved Minor

September 04, 2025 - Started 8 months ago - Lasted about 11 hours
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with SMS delivery delays from long codes to Bouygues Telecom in France. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Components affected

Twilio SMS, Europe

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 09/05/2025 07:54AM

We are no longer experiencing SMS delivery delays when sending messages from long codes to Bouygues Telecom in France. This incident has been resolved.

MONITORING 8 months ago - at 09/05/2025 06:06AM

We are observing recovery in SMS delivery delays from long codes to Bouygues Telecom in France. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 09/05/2025 03:55AM

We are still experiencing SMS delivery delays from long codes to Bouygues Telecom in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 09/04/2025 11:56PM

We are still experiencing SMS delivery delays from long codes to Bouygues Telecom in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 09/04/2025 09:57PM

We are experiencing SMS delivery delays from long codes to Bouygues Telecom in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 09/04/2025 08:58PM

We are experiencing SMS delivery delays from long codes to Bouygues Telecom in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 09/04/2025 08:53PM

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