Outage in Twilio

SMS Delivery Delays to Free Mobile and Bouygues Telecom in France for a Subset of Longcodes.

Minor
September 30, 2025 - Started about 2 hours ago
Official incident page

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Outage Details

We are experiencing SMS Delivery Delays to Free Mobile and Bouygues Telecom in France for a Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Europe
Latest Updates ( sorted recent to last )
INVESTIGATING about 1 hour ago - at 09/30/2025 10:18PM

We are still experiencing SMS Delivery Delays to Free Mobile and Bouygues Telecom in France for a Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.

INVESTIGATING about 2 hours ago - at 09/30/2025 09:16PM

We are experiencing SMS Delivery Delays to Free Mobile and Bouygues Telecom in France for a Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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