Outage in Twilio

Issue with port-in requests

Resolved Minor
October 29, 2025 - Started 2 days ago - Lasted 39 minutes
Official incident page

Incident Report

We are aware of an issue where customers are incorrectly receiving error messages or getting rejected when submitting port-in requests. Teams are working to resolve the issue.
Components affected
Twilio PHONE NUMBERS

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/29/2025 08:40PM

Users should no longer receive incorrect error messages or rejections when submitting a port-in request. This incident has been resolved.

INVESTIGATING 2 days ago - at 10/29/2025 08:03PM

We are aware of an issue where customers are incorrectly receiving error messages or getting rejected when submitting port-in requests. Teams are working to resolve the issue.

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