Twilio experienced SMS delivery delays when sending messages to Orange network subscribers in Cameroon, affecting customers using SMS services in the Middle East & Africa region. The incident lasted 2.6 hours, during which messages to Orange Cameroon users were delayed rather than failing completely. The service was restored after the team observed recovery and confirmed normal SMS delivery operations were resumed.
We are no longer experiencing SMS delivery delays when sending messages from Twilio to Orange network subscribers in Cameroon. This incident has been resolved.
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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