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Outage in Twilio

SMS Delivery Delays to Google Voice in United States of America via Subset of Shortcodes

Resolved Minor
January 07, 2026 - Started 3 months ago - Lasted about 11 hours
Official incident page

Incident Report

We are experiencing SMS Delivery Delays to Google Voice in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.
Components affected
Twilio SMS Short Code, North America

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/07/2026 05:53PM

We are no longer experiencing SMS Delivery Delays to Google Voice in United States of America via Subset of Shortcodes. This incident has been resolved.

MONITORING 3 months ago - at 01/07/2026 03:58PM

We are observing recovery in SMS Delivery Delays to Google Voice in United States of America via Subset of Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 01/07/2026 01:31PM

We are continuing to experience SMS Delivery Delays to Google Voice in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 01/07/2026 09:34AM

We are continuing to experience SMS Delivery Delays to Google Voice in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 01/07/2026 07:40AM

We are continuing to experience SMS Delivery Delays to Google Voice in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 01/07/2026 06:42AM

We are experiencing SMS Delivery Delays to Google Voice in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

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