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Outage in Twilio

SMS Delivery Failures to SFR Network in France via Subset of Shortcodes

Resolved Minor
January 12, 2026 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are experiencing SMS delivery failures sending from SFR Network in France via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Europe

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 01/13/2026 01:31AM

This issue is being resolved as it is a duplicate to. https://status.twilio.com/incidents/tzkspc14y4fg

INVESTIGATING about 2 months ago - at 01/13/2026 12:35AM

We are experiencing SMS delivery failures sending from SFR Network in France via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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