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Outage in Twilio

On Call Engineers are Investigating an issue "503 error" when accessing Twilio Console

Resolved Minor
January 13, 2026 - Started about 2 months ago - Lasted 22 minutes
Official incident page

Incident Report

Our monitoring systems have detected a potential issue "503 error" when accessing Twilio Console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 01/13/2026 04:00PM

We have fully investigated the “503 error” when accessing Twilio Console issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

INVESTIGATING about 2 months ago - at 01/13/2026 03:42PM

Our monitoring systems have detected a potential issue "503 error" when accessing Twilio Console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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