Outage in Twilio

SMS Delivery Delays to MTN Network in Ghana

Resolved Minor
January 14, 2026 - Started 1 day ago - Lasted about 3 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to MTN Network in Ghana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & Africa

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 01/14/2026 01:18PM

We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Ghana. This incident has been resolved.

MONITORING 1 day ago - at 01/14/2026 11:18AM

We are observing recovery in MMS/SMS delivery delays when sending messages to Network in Ghana. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 01/14/2026 09:52AM

We are experiencing SMS delivery delays when sending messages to MTN Network in Ghana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

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