Outage in Twilio

SMS Delivery Delays to Wind Network in Italy

Resolved Minor
January 14, 2026 - Started about 15 hours ago - Lasted about 8 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to Wind Network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Europe

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Latest Updates ( sorted recent to last )
RESOLVED about 7 hours ago - at 01/15/2026 01:01AM

We are no longer experiencing SMS delivery delays when sending messages to Wind Network in Italy. This incident has been resolved.

MONITORING about 10 hours ago - at 01/14/2026 10:42PM

We are observing recovery in SMS delivery delays when sending messages to Wind Network in Italy. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 12 hours ago - at 01/14/2026 08:27PM

We are observing recovery in SMS delivery delays when sending messages to Wind Network in Italy. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 14 hours ago - at 01/14/2026 06:27PM

We continue to experience SMS delivery delays when sending messages to Wind Network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 15 hours ago - at 01/14/2026 05:27PM

We are experiencing SMS delivery delays when sending messages to Wind Network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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