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Outage in Twilio

SMS Delivery Failures to Multiple Networks in Multiple Countries of Asia and Africa

Resolved Minor
January 17, 2026 - Started about 10 hours ago - Lasted 12 minutes
Official incident page

Incident Report

We are experiencing SMS delivery failures to multiple networks in multiple countries of Asia and Africa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APAC

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Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 01/17/2026 08:39PM

We are no longer experiencing SMS delivery failures to multiple networks in multiple countries of Asia and Africa. This incident has been resolved.

INVESTIGATING about 10 hours ago - at 01/17/2026 08:31PM

We are experiencing SMS delivery failures to multiple networks in multiple countries of Asia and Africa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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