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Outage in Twilio

SMS Delivery Delays From Network Subscribers To a Subset of Twilio Phone Numbers in Australia

Minor
January 20, 2026 - Started about 3 hours ago
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to a Subset of Twilio Phone Numbers in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.
Components affected
Twilio SMS, APAC Twilio SMS

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Latest Updates ( sorted recent to last )
MONITORING about 2 hours ago - at 01/20/2026 01:14AM

We are observing recovery in SMS delivery delays when sending messages to a Subset of Twilio Phone Numbers in Australia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING about 3 hours ago - at 01/20/2026 12:55AM

We are experiencing SMS delivery delays when sending messages to a Subset of Twilio Phone Numbers in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available

INVESTIGATING about 3 hours ago - at 01/20/2026 12:16AM

We are experiencing SMS delivery delays when sending messages to a Subset of Twilio Phone Numbers in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

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