Outage in Twilio
AccSec - KPN Netherlands API Errors
Resolved MinorIncident Report
This incident only impacts verify services. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.
Components affected
Twilio Lookup Identity Match Twilio Verify Silent Network Auth Twilio Legacy Identity MatchAndAttributes Twilio Lookup SIM SwapTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/21/2026 03:36AM
Our engineers have monitored the fix and confirmed the issue with verify services has been resolved. All services are now operating normally at this time.
INVESTIGATING
3 months ago - at 01/20/2026 08:40PM
This incident only impacts verify services. We are still experiencing this issue, and our engineers are working with our carrier partner to resolve it. We will provide another update in 8 hours or as soon as more information becomes available.
INVESTIGATING
3 months ago - at 01/20/2026 04:53PM
This incident only impacts verify services. We are still experiencing this issue, and our engineers are working with our carrier partner to resolve it. We will provide another update in 4 hours or as soon as more information becomes available.
INVESTIGATING
3 months ago - at 01/20/2026 02:51PM
This incident only impacts verify services. We are still experiencing this issue, and our engineers are working with our carrier partner to resolve it. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
3 months ago - at 01/20/2026 01:52PM
This incident only impacts verify services. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.
Latest Twilio outages
RCS Messages and Receipts are delayed on AT&T Network - about 3 hours ago
SMS and MMS Delivery Delays and Failures Between Twilio and AT&T in United States - about 4 hours ago
SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in Germany - about 18 hours ago
Voice Call Failures from Subscribers to Twilio Philippines Phone Numbers - about 21 hours ago
SMS and MMS Delivery Receipt Delays from Twilio to Verizon United States - about 22 hours ago
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