Outage in Twilio

SMS Delivery Delays from Twilio Philippines Phone Numbers to Multiple Networks in the Philippines

Resolved Minor

January 22, 2026 - Started 3 months ago - Lasted 1 day
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to Globe in Philippines 515-02 via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio SMS, APAC

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial

No credit card
14-day trial
2-minute setup

Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 01/23/2026 01:41PM

We are no longer experiencing SMS delivery delays when sending messages from Twilio Philippines phone number to multiple networks in the Philippines via a subset of long codes. This incident has been resolved.

MONITORING 3 months ago - at 01/23/2026 12:54PM

We are observing recovery in SMS delivery delays when sending messages from Twilio Philippines phone number to multiple networks in the Philippines via a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING 3 months ago - at 01/23/2026 10:50AM

INVESTIGATING 3 months ago - at 01/23/2026 12:42AM

We continue to experience SMS delivery delays when sending messages from Twilio Philippines phone number to multiple networks in the Philippines via a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 01/22/2026 05:13PM

We continue to experience SMS delivery delays when sending messages to Globe network in the Philippines via a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 01/22/2026 01:12PM

We are experiencing SMS delivery delays when sending messages to Globe in Philippines 515-02 via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available

INVESTIGATING 3 months ago - at 01/22/2026 11:01AM

We are experiencing SMS delivery delays when sending messages to Globe in Philippines 515-02 via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 01/22/2026 10:01AM

Latest Twilio outages

RCS Messages and Receipts are delayed on AT&T Network - about 2 hours ago

SMS and MMS Delivery Delays Between Twilio and AT&T in United States - about 3 hours ago

SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in Germany - about 17 hours ago

Voice Call Failures from Subscribers to Twilio Philippines Phone Numbers - about 20 hours ago

SMS and MMS Delivery Receipt Delays from Twilio to Verizon United States - about 21 hours ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook