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Outage in Twilio

Our Engineers are Investigating an Issue with SMS Delivery to Claro Network in Costa Rica

Resolved Minor
January 23, 2026 - Started 3 months ago - Lasted 9 minutes
Official incident page

Incident Report

Our engineers are currently investigating the customer impact of a retroactive issue with SMS Delivery to Claro Network in Costa Rica. We will follow up and provide customer impact details within 2 hours.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/23/2026 08:30PM

Twilio Programmable SMS was degraded for 58 minutes between 11:32 and 12:30 Pacific Time on 01/23/2026. During this period of time customers may have experienced SMS Delivery Failures to Claro Network in Costa Rica. The issue has now been resolved.

MONITORING 3 months ago - at 01/23/2026 08:24PM

Our engineers are currently investigating the customer impact of a retroactive issue with SMS Delivery to Claro Network in Costa Rica. We will follow up and provide customer impact details within 2 hours.

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