Outage in Twilio

SMS Delivery Failures To a Subset of Twilio Numbers in Croatia

Resolved Minor

January 27, 2026 - Started 3 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to a Subset of Twilio Numbers in Croatia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

Components affected

Twilio SMS, Europe Twilio SMS, Middle East & Africa

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 01/28/2026 07:42AM

We are no longer experiencing SMS delivery delays when sending messages to a subset of Twilio numbers in Croatia. This incident has been resolved.

MONITORING 3 months ago - at 01/28/2026 05:40AM

We are observing recovery in SMS delivery when sending messages to a subset of Twilio numbers in Croatia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 01/28/2026 03:57AM

We are continuing to experience SMS delivery delays when sending messages to a subset of Twilio numbers in Croatia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 01/28/2026 02:13AM

We are continuing to experience SMS delivery delays when sending messages to a subset of Twilio numbers in Croatia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 01/28/2026 01:22AM

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