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Outage in Twilio

AccSec - T-Mobile API Errors

Resolved Minor
January 29, 2026 - Started 3 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are experiencing an issue affecting the AccSec integration with T-Mobile, where customers may experience errors when interacting with T-Mobile APIs. This may impact authentication, security, or other services relying on T-Mobile API connectivity. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Verify Twilio Lookup

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/29/2026 02:48PM

The issue affecting AccSec integration with T-Mobile has been resolved, and the service is functioning normally at this time.

MONITORING 3 months ago - at 01/29/2026 12:54PM

We are observing recovery in AccSec integration with T-Mobile, where customers may experience errors when interacting with T-Mobile APIs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 01/29/2026 10:54AM

We continue to experience an issue affecting the AccSec integration with T-Mobile, where customers may experience errors when interacting with T-Mobile APIs. This may impact authentication, security, or other services relying on T-Mobile API connectivity. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 01/29/2026 09:54AM

We are experiencing an issue affecting the AccSec integration with T-Mobile, where customers may experience errors when interacting with T-Mobile APIs. This may impact authentication, security, or other services relying on T-Mobile API connectivity. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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