Outage in Twilio

SMS Delivery Delays To Hot Mobile network in Israel

Resolved Minor

January 29, 2026 - Started 3 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays to the Hot Mobile network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio SMS, Middle East & Africa

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 01/29/2026 06:54PM

We are no longer experiencing SMS delivery delays to the Hot Mobile network in Israel. This incident has been resolved.

MONITORING 3 months ago - at 01/29/2026 04:58PM

We are actively monitoring the SMS delivery delays to the Hot Mobile network in Israel to ensure a complete recovery. We will provide another update within 2 hours or as soon as more information becomes available.

MONITORING 3 months ago - at 01/29/2026 04:34PM

We are observing recovery in SMS delivery delays to the Hot Mobile network in Israel. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 01/29/2026 02:38PM

We are still experiencing SMS delivery delays to the Hot Mobile network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 3 months ago - at 01/29/2026 01:48PM

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