Outage in Twilio
SMS Delivery Failures From Australia Subscribers to a Subset of Twilio Phone Numbers in Australia
Resolved MinorIncident Report
We are currently investigating an issue where inbound SMS messages are not being received by a subset of Twilio phone numbers in Australia. Our engineering teams has been engaged and currently investigating. We will provide updates in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APACTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 02/05/2026 06:40AM
We are no longer experiencing issues with inbound SMS messages to a subset of Twilio phone numbers in Australia. This incident has been resolved.
MONITORING
2 months ago - at 02/05/2026 04:46AM
We have started seeing recovery for the issue causing inbound SMS messages not being received by a subset of Twilio phone numbers in Australia. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
2 months ago - at 02/04/2026 07:05PM
Our engineers have identified the issue causing inbound SMS messages not being received by a subset of Twilio phone numbers in Australia and are continuing working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
IDENTIFIED
2 months ago - at 02/04/2026 12:14AM
Our engineers have identified the issue causing inbound SMS messages not being received by a subset of Twilio phone numbers in Australia and are continuing working to deploy a fix. We expect to provide another update in 16 hours or as soon as more information becomes available.
IDENTIFIED
2 months ago - at 02/03/2026 03:20PM
Our engineers have identified the issue causing inbound SMS messages not being received by a subset of Twilio phone numbers in Australia and are continuing working to deploy a fix. We expect to provide another update in 8 hours or as soon as more information becomes available.
IDENTIFIED
2 months ago - at 02/03/2026 11:21AM
Our engineers have identified the issue causing inbound SMS messages not being received by a subset of Twilio phone numbers in Australia and are working to deploy a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.
INVESTIGATING
2 months ago - at 02/03/2026 09:33AM
We continue to investigate an issue where inbound SMS messages are not being received by a subset of Twilio phone numbers in Australia. Our engineering teams have been engaged and currently investigating. We will provide updates in 2 hours or as soon as more information becomes available.
INVESTIGATING
2 months ago - at 02/03/2026 08:40AM
We are currently investigating an issue where inbound SMS messages are not being received by a subset of Twilio phone numbers in Australia. Our engineering teams has been engaged and currently investigating. We will provide updates in 1 hour or as soon as more information becomes available.
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