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Outage in Twilio

User Authentication Identity SNA Missing Redirects for Odido T-Mobile in Netherlands

Minor
April 07, 2026 - Started 1 day ago
Official incident page

Incident Report

Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Verify Silent Network Auth

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Latest Updates ( sorted recent to last )
IDENTIFIED about 10 hours ago - at 04/08/2026 02:46PM

Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

IDENTIFIED about 10 hours ago - at 04/08/2026 02:44PM

Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in Netherlands. Our team has identified the cause, and is actively working towards a resolution. We will share the next update within 16 hours, or sooner if additional information becomes available.

IDENTIFIED about 18 hours ago - at 04/08/2026 06:45AM

Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

IDENTIFIED about 18 hours ago - at 04/08/2026 06:34AM

Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

IDENTIFIED about 22 hours ago - at 04/08/2026 02:44AM

Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

IDENTIFIED about 23 hours ago - at 04/08/2026 02:23AM

Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Orido T-Mobile in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

IDENTIFIED 1 day ago - at 04/08/2026 12:30AM

Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Orido T-Mobile in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED 1 day ago - at 04/07/2026 11:23PM

Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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