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Outage in Twilio

SMS Delivery Delays and Failures To AT&T Mexico

Resolved Minor
April 08, 2026 - Started about 15 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Twilio experienced SMS delivery delays and failures when sending messages to AT&T Mexico for 2.7 hours. The issue affected SMS services in the Latin America region, preventing reliable message delivery to AT&T Mexico subscribers. Engineers worked with carrier partners to resolve the problem, and normal SMS delivery was fully restored.

We are experiencing SMS delivery delays when sending messages To AT&T Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America

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Latest Updates ( sorted recent to last )
RESOLVED about 12 hours ago - at 04/08/2026 12:40PM

We are no longer experiencing SMS delivery delays and failures when sending messages to AT&T Mexico. This incident has been resolved.

MONITORING about 14 hours ago - at 04/08/2026 11:02AM

We are observing recovery in SMS delivery delays when sending messages to AT&T Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 15 hours ago - at 04/08/2026 09:58AM

We are experiencing SMS delivery delays when sending messages To AT&T Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Latest Twilio outages

Billing Payment Processing for Mexican Peso Accounts - about 2 hours ago
SMS Delivery Delays and Failures from Twilio to AT&T Mexico - about 14 hours ago
SMS Delivery Receipt Delays and Delivery Failures from Twilio to DigiMobil (Movistar) Spain - about 16 hours ago
User Authentication Identity SNA Missing Redirects for Odido T-Mobile in Netherlands - 1 day ago
SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries - 1 day ago

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