Outage in Twilio
SMS Delivery Delays from Twilio to Telenor Pakistan
Resolved MinorIncident Report
Summary AI Generated
Twilio experienced SMS delivery delays to Telenor network subscribers in Pakistan, affecting customers sending messages through Twilio's SMS service in the APAC region. The incident lasted 4.1 hours, during which SMS messages to Telenor users experienced significant delivery delays. The issue was identified, resolved, and SMS delivery to Telenor Pakistan returned to normal operations.
Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APACTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 17 hours ago - at 05/06/2026 03:18PM
The incident has been resolved and SMS delivery from Twilio to Telenor network subscribers in Pakistan is operating normally.
MONITORING
about 19 hours ago - at 05/06/2026 01:25PM
We have observed a recovery in SMS delivery from Twilio to Telenor network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 20 hours ago - at 05/06/2026 12:16PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 21 hours ago - at 05/06/2026 11:17AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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