Outage in UKG

[EU] Higher error rate through all applications // Taux d'erreur plus important à travers toutes les applications

Resolved Minor
January 09, 2024 - Started 12 months ago - Lasted 6 days
Official incident page

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Outage Details

(European servers only) We are currently experiencing an higher error rate on all our applications. Our teams are currently investigating the problem to determine where the problem lies and fix it. // (Serveurs européens uniquement) Nous constatons actuellement un taux d'erreur plus important sur l'ensemble de nos applications. Nos équipes enquêtent actuellement sur le problème pour en déterminer l'origine et le résoudre.
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 01/15/2024 10:41AM

No new errors have been detected since the fix was deployed last week. This incident is therefore considered resolved. We thank you for your patience and apologize for any inconvenience caused.

//

Nous n’avons pas constaté de nouvelles erreurs depuis le déploiement du correctif la semaine dernière. Cet incident est donc considéré comme résolu. Nous vous remercions pour votre patience et nous vous prions de nous excuser pour la gêne occasionnée.

MONITORING 12 months ago - at 01/09/2024 02:15PM

Our teams found the root cause of the issue and a fix was deployed at 13:03 UTC. Our applications have returned to normal operation.
We will continue to monitor the situation for the next few hours to ensure the resolution of this incident.

//

Nos équipes ont trouvé la source du problème et un correctif a été déployé à 13h03 UTC. Nos applications sont revenues à un fonctionnement normal.
Nous continuons à surveiller la situation pendant les prochaine heures pour nous assurer de la résolution de l'incident.

INVESTIGATING 12 months ago - at 01/09/2024 10:19AM

(European servers only)
We are currently experiencing an higher error rate on all our applications. Our teams are currently investigating the problem to determine where the problem lies and fix it.


//

(Serveurs européens uniquement)
Nous constatons actuellement un taux d'erreur plus important sur l'ensemble de nos applications. Nos équipes enquêtent actuellement sur le problème pour en déterminer l'origine et le résoudre.

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