Outage in Unbabel

Chat translations are slow

Resolved Minor
November 07, 2024 - Started about 1 month ago - Lasted about 1 hour

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Outage Details

Chat translations, despite completing, are seeing considerable delays. We are currently investigating this incident.
Components affected
Unbabel Salesforce Live Agent Unbabel Zendesk Chat Unbabel Interface Chat Unbabel Intercom
Latest Updates ( sorted recent to last )
INVESTIGATING about 1 month ago - at 11/07/2024 05:11PM

Chat translations, despite completing, are seeing considerable delays. We are currently investigating this incident.

MONITORING about 1 month ago - at 11/07/2024 06:36PM

We implemented a fix and are currently monitoring the result.

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