Check if Unbabel is down, official outages, user-reported issues, and outages map.
Unbabel is having a minor outage
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 30 incidents since started monitoring Unbabel status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Unbabel outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
01:08 PM EDT
|
Minor
We are currently working to restore the service.
|
about 3 hours |
|
Oct 20, 2025
05:30 AM EDT
|
Major
We are being impacted by this AWS incident - u003chttps://health.aws.amazon.com/health/statusu003...
|
about 2 hours |
|
Sep 14, 2025
07:38 PM EDT
|
Major
An ongoing issue is causing downtime for the Unbabel integration with Zendesk and Freshdesk. You ...
|
about 1 hour |
|
Jun 25, 2025
10:56 AM EDT
|
Minor
Unbabel Interface for chat and tickets is currently experiencing performance issues. The behaviou...
|
about 2 hours |
|
Jun 17, 2025
06:31 AM EDT
|
Major
We have detected an incident with the translation of chat messages across all Unbabel products. C...
|
44 minutes |
|
Apr 28, 2025
08:45 AM EDT
|
Minor
Our Customer Happiness Team might be delayed responding to your queries due to the power outage a...
|
about 20 hours |
|
Mar 31, 2025
06:43 AM EDT
|
Minor
Access to your Unbabel portal should now be possible seamlessly. We'll continue to monitor.
|
about 1 hour |
|
Mar 19, 2025
08:45 AM EDT
|
Minor
Reports for Usage, Cost and Agents in the Customer Portal are currently offline. A message readin...
|
44 minutes |
|
Mar 11, 2025
10:42 AM EDT
|
Minor
We are currently investigating this incident.
|
44 minutes |
See what users are saying about Unbabel issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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| Component | Status |
|---|---|
| Community Portal | OK |
| Freshdesk | OK |
| Intercom | OK |
| Kustomer | OK |
| Mobile App | OK |
| Salesforce KB | OK |
| Salesforce Live Agent | OK |
| Salesforce Service Cloud | OK |
| Unbabel | OK |
| Unbabel Interface Chat | OK |
| Unbabel Interface Tickets | OK |
| Unbabel On Demand | OK |
| Unbabel Portal | OK |
| Wix Answers | OK |
| Zendesk Chat | OK |
| Zendesk Guide | OK |
| Zendesk Support | OK |
| Zoho Desk | OK |
Translation management platform integrating with customer service tools like Zendesk and Salesforce to provide multilingual support through AI and human editing.
Monitoring Unbabel since January 2023
Tracking 18 Unbabel services and regions
12 incidents in 2025
IsDown is a status page aggregator that monitors if Unbabel and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Unbabel, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Unbabel (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Unbabel's 18 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Unbabel and other services.
IsDown checks Unbabel official status page for major/minor outages or downtimes. A major outage is when Unbabel experiences a critical issue that severely affects one or more services/regions. A minor incident is when Unbabel experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Unbabel outage, we send you an alert and update your dashboard and status page.
Unbabel and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Unbabel status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Unbabel and all their 18 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Unbabel but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Unbabel and other services.
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IsDown integrates with 20+ tools. Connect the status of Unbabel and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Unbabel down?'
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While Downdetector relies on user-submitted reports to detect Unbabel outages, IsDown monitors Unbabel's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Unbabel status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Unbabel in a single dashboard. | ||
| Instant Unbabel outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Unbabel official status and user-reported issues. | ||
| Maintenance feed for Unbabel | ||
| Granular alerts filtering by Unbabel components and regions. |
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Unbabel is down. You can check Unbabel status and incident details on the top of the page. IsDown continuously monitors Unbabel official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Unbabel seems to be having problems. You can check Unbabel status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Unbabel might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Unbabel official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Unbabel last outage was on October 31, 2025 with the title "Issues with customer.happiness@unbabel.com email"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Unbabel and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Unbabel is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Unbabel's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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