Outage in UserTesting

Investigating Issue with drafts and studies not appearing

Resolved Major
July 24, 2023 - Started about 2 years ago - Lasted 43 minutes
Official incident page

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Outage Details

We’re investigating an issue with studies and drafts not appearing. We will update this page as we have more information about the status of the issue.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 07/24/2023 10:06PM

This issue is now fully resolved - thank you for your patience.

MONITORING about 2 years ago - at 07/24/2023 09:37PM

Thank you for your patience! We have implemented a fix and are actively monitoring it.

IDENTIFIED about 2 years ago - at 07/24/2023 09:28PM

We have identified the issue causing this behavior. Our Engineering team is in the process of implementing a fix and will be monitoring as we deploy it.

INVESTIGATING about 2 years ago - at 07/24/2023 09:24PM

We’re investigating an issue with studies and drafts not appearing. We will update this page as we have more information about the status of the issue.

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