Outage in UserTesting
Some contributors are unable to log into the UserTesting mobile application
Resolved MajorIncident Report
We're investigating reports that some contributors are unable to log into our mobile application. They can still log in and take desktop tests.
Components affected
UserTesting Tester DashboardNeed to monitor UserTesting outages?
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Latest Updates ( sorted recent to last )
RESOLVED
30 days ago - at 09/24/2025 10:21AM
This incident has been resolved.
MONITORING
30 days ago - at 09/24/2025 08:53AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 1 month ago - at 09/23/2025 11:50PM
We're investigating reports that some contributors are unable to log into our mobile application. They can still log in and take desktop tests.
Latest UserTesting outages
Temporary Slowness Notice - 4 days ago
Issue affecting the video player - 14 days ago
Delayed Payments - 21 days ago
Issue loading the UserTesting platform - about 2 months ago
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