Outage in UserTesting
Issue Identified
Minor
February 20, 2026 - Started about 10 hours ago
Official incident page
Official incident page
Incident Report
We have identified an issue affecting how successful tasks are detected in Interaction Tests on iOS when a Navigation Task uses "contains" as the success criteria. Our Engineering team is implementing a fix and will monitor the system as it is deployed.
Components affected
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 10 hours ago - at 02/20/2026 03:43PM
We have identified an issue affecting how successful tasks are detected in Interaction Tests on iOS when a Navigation Task uses "contains" as the success criteria. Our Engineering team is implementing a fix and will monitor the system as it is deployed.
Latest UserTesting outages
UserTesting interface running slow - 29 days ago
Some pages under www.usertesting.com are not loading. - 3 months ago
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