Outage in UserTesting
Screen Sharing not working for some participants taking Interaction Tests
Major
March 18, 2026 - Started about 2 hours ago
Official incident page
Official incident page
Incident Report
Due to the latest update in Chrome the extension for our newest experience (Interaction Tests) can have issues with screen sharing. We are aware and are working on a fix.
Components affected
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 2 hours ago - at 03/18/2026 07:47PM
Due to the latest update in Chrome the extension for our newest experience (Interaction Tests) can have issues with screen sharing. We are aware and are working on a fix.
Latest UserTesting outages
Screen Sharing not working for some participants taking Interaction Tests - about 2 hours ago
Usertesting platform down. - 8 days ago
Issue Identified - 26 days ago
UserTesting interface running slow - about 2 months ago
Some pages under www.usertesting.com are not loading. - 4 months ago
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