Outage in UserTesting
UserTesting interface running slow
Resolved MinorIncident Report
The team has identified that some services are running slower than usual. We're looking into normalising the services.
Thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
about 4 hours ago - at 01/23/2026 04:45PM
This incident has been resolved.
MONITORING
about 12 hours ago - at 01/23/2026 08:30AM
We are continuing to monitor the situation closely. Our team is actively assessing and we will share updates as soon as possible.
MONITORING
1 day ago - at 01/22/2026 05:22PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
1 day ago - at 01/22/2026 04:32PM
The team has identified that some services are running slower than usual. We're looking into normalising the services.
Thank you for your patience.
Latest UserTesting outages
Some pages under www.usertesting.com are not loading. - about 2 months ago
We're investigating reports that the dashboard is extremely slow or not loading for some users - 3 months ago
Issues when duplicating certain study types - 3 months ago
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