Outage in UserTesting
Issue loading the UserTesting platform
Resolved MajorIncident Report
We are seeing reports of issues loading the platform. We are currently investigating and will share an update asap.
Components affected
UserTesting DashboardNeed to monitor UserTesting outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 09/08/2025 02:53PM
This incident has been resolved.
MONITORING
about 2 months ago - at 09/08/2025 02:22PM
We are continuing to monitor for any further issues.
MONITORING
about 2 months ago - at 09/08/2025 02:22PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 months ago - at 09/08/2025 02:21PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 2 months ago - at 09/08/2025 01:40PM
We are seeing reports of issues loading the platform. We are currently investigating and will share an update asap.
Latest UserTesting outages
Temporary Slowness Notice - 4 days ago
Issue affecting the video player - 14 days ago
Delayed Payments - 21 days ago
Some contributors are unable to log into the UserTesting mobile application - about 1 month ago
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