Outage in UserTesting
Single Sign-On access to the platform is not available
Resolved Major
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Outage Details
Components affected
UserTesting Login PortalLatest Updates ( sorted recent to last )
This issue is now fully resolved - thank you for your patience.
Single Sign On to login to the platform working well.
A fix has been implemented and we are monitoring the results.
Our team has identified the root cause of the issue and is working now to resolve it. Thank you for your patience.
We are seeing errors for customers using Single Sign On to login to the platform. Our team is investigating to understand the issue and restore the service as soon as possible. Please, reach out to support@usertesting.com if needed. Apologies for the inconvenience.
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